Sushmita Meka focuses on client insights with the demand-side team at BFA. While with BFA, she has focused on the potential to bring low-income households into the formal financial system via digital channels. Prior to BFA, Sushmita supported financial inclusion impact evaluation and policy dissemination with the IFMR Centre for Micro Finance in India. She has also worked in Kenya and Zimbabwe to explore the potential for mobile payments to support the health and financial services sectors. Sushmita holds a Master in Public Policy from the Harvard Kennedy School of Government and a Bachelor of Arts in International Relations and Economics from the University of Southern California.