Peer Support Network (PSN) Events
The second Peer Support Network event
October 3 - 6, 2017
Ho Chi Minh City, Vietnam
The OPTIX team met with the four institutions to discuss updates on their pathways progress. There were discussions and activities around customer engagement behavior, financial technology and impact measurement.
The first Peer support network event
March 2 - 4, 2016
The first “peer support network” event in Colombia reunited all four institutions to offer the opportunity to reflect on their learnings from the client research and compare how the research will inform their respective cross-sell strategies.
The opportunity to exchange information with peer institutions which are not competitors was very attractive to the institutions. BFA facilitates the organization of such global events and brings industry experts that can share on topics relevant to the institutions at that point in time.