OPTIX Impact Videos
It might seem daunting but financial institutions can improve their product offerings and services to better serve customers on low incomes, and respond to their changing needs. Since 2015, OPTIX has helped four financial institutions – SAJIDA Foundation in Bangladesh, Banco W in Colombia, ACREIMEX in Mexico, and CEP in Vietnam – to help them deliver a range of products and services that are better tailored to customer needs and that can contribute to their improved financial health. Check out the videos below to discover how.
Leapfrogging an MFI in Bangladesh from ‘Manual to Digital’
IMPROVING FINANCIAL HEALTH OF PEOPLE OF BANGLADESH
Meet Mrs. Liza Khanam, who shows how she is using a loan repayment app and term deposit through SAJIDA to not just grow her business, but transform herself.
Embracing Change Management to Better Serve Low-Income Customers