OPTIX Impact Videos

It might seem daunting but financial institutions can improve their product offerings and services to better serve customers on low incomes, and respond to their changing needs. Since 2015, OPTIX has helped four financial institutions – SAJIDA Foundation in Bangladesh, Banco W in Colombia, ACREIMEX in Mexico, and CEP in Vietnam – to help them deliver a range of products and services that are better tailored to customer needs and that can contribute to their improved financial health. Check out the videos below to discover how.


Leapfrogging an MFI in Bangladesh from ‘Manual to Digital’

SAJIDA Foundation

SAJIDA worked with BFA to embrace data-driven decision making and the digitization of key parts of its operations in ways that made it easier for their customers to do business with them.

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IMPROVING FINANCIAL HEALTH OF PEOPLE OF BANGLADESH

SAJIDA Foundation

Meet Mrs. Liza Khanam, who shows how she is using a loan repayment app and term deposit through SAJIDA to not just grow her business, but transform herself.

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Embracing Change Management to Better Serve Low-Income Customers

Banco W

OPTIX helped Banco W with staff training and facilitated a partnership with a fintech to help connect them more directly with their customers.

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