Improving the Financial Health of People of Bangladesh

This video tells the story of Liza Khanam of Bangladesh who owns a small boutique in the Vatara district of Dhaka. We came to meet Mrs. Liza while we were working with SAJIDA Foundation, a microfinance provider and non-governmental organization in Bangladesh under the OPTIX Project. With SAJIDA, we realized that many of their low-income clients were having to travel miles to repay  loans, taking them away from their stores - their livelihoods - in order to repay these loans at routinely center meetings. In order to service these people better, we worked on the integration of Rocket mobile money service with SAJIDA’s banking system. As a result, 71 percent of SAJIDA’s customers now say they prefer having the flexibility to make payments when they choose- thanks to the mobile money solution.

In order to truly improve the financial health of these customers, however, we also needed to find a way to help them save more and save better with a targeted approach as opposed to a bulk savings model. Along with SAJIDA, we re-designed a term deposit savings product called Astha to give people like Mrs. Liza greater financial control so they can save for their children’s future and also continue growing their businesses.

Altogether, the institutions participating in BFA’s OPTIX project will reach close to 1.1 million people on low incomes with improved financial services and products. In this video, Mrs. Liza tells her story in her own words about how she’s taking greater control of her financial health.