BIG IDEA: JOHN, JUAN, OR YOHANNES - THE ISSUES THAT UNIFY SERVING LOW-INCOME CLIENTS AROUND THE WORLD

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Working families in the U.S. share the same issues of income volatility as those in emerging markets, and financial services firms have a big role to play in helping customers address this challenge.   What can we learn from organizations around the world, who are deploying customer-centric product offerings to meet the specific challenges of their communities?

Daryl Collins, CEO of BFA presents – watch the video.