Big Idea: John, Juan, or Yohannes - The Issues that Unify Serving Low-Income Clients Around the World

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Working families in the U.S. share the same issues of income volatility as those in emerging markets, and financial services firms have a big role to play in helping customers address this challenge.   What can we learn from organizations around the world, who are deploying customer-centric product offerings to meet the specific challenges of their communities?

Daryl Collins, CEO of BFA presents – watch the video.

OPTIX Workshop at FLII

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FINTECH MEETS MICROFINANCE: HOW TO CREATE SUCCESSFUL PARTNERSHIPS

As the field of impact enterprises continues to mature, entrepreneurs and impact investors are actively pursuing new technologies and business models to reach large numbers of unserved and underserved customers at market-rate returns. But impact entrepreneurs and larger innovating institutions can’t do it alone. Building successful partnerships is key to the success of many innovative businesses. This workshop explored how established microfinance institutions seeking to innovate and inclusive fintech startups can build partnerships with one another to benefit bottom of the pyramid clients who lack access to formal financial services. BFA, together with Destacame and Acreimex, Banco W and Juntos Finanzas shared their experience forming and executing partnerships through the OPTIX project. There was a discussion on how fintech ventures and formal financial institutions can form effective partnerships, shortening the “sales” cycle and deepening the impact of financial inclusion solutions.

DATE

March 1st 2018

TIME

4:00 PM - 5:00 PM CST  

LOCATION

Mérida, Mexico

SPEAKERS AND FACILITATORS

Jorge Camus, CEO, Destacame

Angel Andres Espinoza Lopez, Head of Risk Management, Acreimex

Eduardo Consigliere, Client Services Manager LatAM, Juntos Finanzas

Maria Fernanda Escobar Posada, Head of Marketing, Banco W

MODERATOR

Natalia Gomez, Director, Business Insights,  BFA

EVENT GALLERY 

Innovation Circuit Singapore 2016

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DATE:

December 14-16, 2016

At the Innovation Circuit Event hosted by MetLife & 17Triggers in Singapore December 2016, traditional MFIs in Asia were exposed to a new way of thinking and doing marketing: human-centered design (HCD) including main exercises such as customer journey mapping, ideation and prototyping. By joining this event, the two OPTIX institutions, CEP and SAJIDA Foundation not only learned new knowledge but also networked with other similar institutions in the region and understand more about each other’s work in the industry.  After the workshop, CEP was inspired to incorporate this new approach to their work thus worked with 17Triggers again to carry out a similar workshop for their own staff.

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